Terms of service

 

Terms of Service

 

Welcome to Bellvino ("Bellvino", "we", "our", or "us"). These Terms of Service govern your use of our website, products, and services available through www.bellvinopk.com. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please refrain from using our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will not use our website for unlawful or fraudulent purposes.

2. Products

Bellvino specializes in fashion apparel and accessories.

While we strive to accurately display our products, actual colors may vary slightly depending on your device, screen settings, and photography.

Product availability is subject to change without notice.

We reserve the right to discontinue or modify any product at any time.

3. Pricing

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Promotional offers are valid only during the advertised period.

  • Pricing errors may occasionally occur. If an item is listed incorrectly, Bellvino reserves the right to cancel the order and issue a full refund if payment has already been received.

4. Orders

Submitting an order does not automatically constitute acceptance.

Bellvino reserves the right to:

  • refuse any order;

  • limit quantities purchased;

  • cancel suspicious or fraudulent orders;

  • request additional verification before dispatch.

Customers will be notified if an order cannot be fulfilled.

5. Payment

We currently accept available payment methods displayed during checkout, which may include:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Debit/Credit Cards

  • Digital Wallets

Orders requiring advance payment will only be processed after payment confirmation.

6. Shipping & Delivery

Estimated delivery times are provided as guidelines only.

Bellvino is not responsible for delays caused by:

  • courier companies;

  • weather conditions;

  • strikes;

  • natural disasters;

  • public holidays;

  • events beyond our reasonable control.

Shipping charges, where applicable, will be shown during checkout.

7. Returns & Exchanges

Returns and exchanges are governed by our separate Return & Exchange Policy.

Customers are encouraged to read that policy before placing an order.

8. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be guaranteed.

Bellvino reserves the right to cancel orders due to:

  • stock unavailability;

  • pricing errors;

  • payment verification issues;

  • suspected fraud.

9. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity occurring under your account.

10. Intellectual Property

All content on Bellvino, including:

  • logos;

  • branding;

  • product photographs;

  • graphics;

  • text;

  • website design;

  • videos;

  • icons;

is the exclusive property of Bellvino unless otherwise stated.

No content may be copied, reproduced, or used commercially without prior written permission.

11. User Conduct

You agree not to:

  • violate any applicable laws;

  • interfere with website security;

  • upload malicious software;

  • impersonate another person;

  • submit false orders;

  • misuse promotional offers.

Bellvino may suspend or terminate access for users who violate these Terms.

12. Reviews & User Content

Customers may submit reviews, comments, or photos.

By doing so, you grant Bellvino a non-exclusive, royalty-free license to use this content for marketing and promotional purposes.

We reserve the right to remove content that is offensive, misleading, or unlawful.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Bellvino shall not be liable for:

  • indirect damages;

  • incidental damages;

  • consequential losses;

  • loss of profits;

  • delays beyond our reasonable control.

Our total liability shall not exceed the purchase price of the product giving rise to the claim.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using Bellvino, you consent to the collection and use of your information as described in that policy.

15. Third-Party Services

Our website may contain links to third-party websites or payment providers.

Bellvino is not responsible for the content, policies, or practices of these third parties.

16. Changes to These Terms

Bellvino may revise these Terms of Service at any time.

Updated versions become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts of Pakistan.

18. Contact Us

For any questions regarding these Terms of Service, please contact us through the contact information provided on our website.